Loved by businesses across all industries
What is toll-free texting?
Effective communication with customers is essential for any business to thrive. The advent of technology has transformed the way businesses interact with their customers, and toll-free texting is one such innovation that has revolutionized customer communication.
A toll-free number is a telephone number that begins with a specific three-digit code (800, 888, 877, 866, 855, 855, or 833) that enables customers to make calls or send text messages to a business without incurring any charges. Instead, the business that owns the toll-free number pays for the cost of the call or message.
Why toll-free texting?
Why should you start Toll-Free texting?
The industry recognizes toll-free messaging as a legitimate business text messaging channel.
By using a toll-free number, your business also can appear more established and reliable.
Here are some more reasons that will make you think your business needs to get into toll-free texting.
86%
Consumers believe that businesses offering a toll-free number are more trustworthy.
30%
Increase in response rates has been observed in advertisements featuring a toll-free number.
90%
Americans have employed
toll-free numbers to establish contact with brands.
That's just scratching the surface! By unlocking toll-free texting,
you'll discover a world of opportunities that you never thought possible.
Interested in implementing VoIP messaging for your business? Schedule a meeting to learn the endless possibilities that VoIP text messaging can offer to grow your business revenue!
Toll-Free texting benefits
Benefits of Toll-Free Texting for Businesses
Cost-Effective
Toll-free texting is cost-effective, leading to increased customer engagement via text, a higher response rate, and ultimately boosting revenue.
Enhanced Interaction
It enhances customer engagement by offering convenience and accessibility, empowering businesses to foster loyalty through effective communication.
Improved Support
This allow your business to provide instant customer support, making communication smooth for inquiries and building stronger customer relationships.
Send Promo Updates
Toll-free texting saves time and effort by promoting products to the entire contact list simultaneously, allowing businesses to reach a vast audience at once.
Efficient Communication
It is a convenient and effective way to send and receive text messages with higher open rates than email, making it efficient and time-saving for customers.
Opt-In Marketing
It enables opt-in marketing campaigns, allowing customers to receive targeted promotions, updates, and exclusive offers directly on their phones.
Toll-free number verification
All the toll-free numbers should be verified for legitimate business use as per the new rules of network carriers. You can send and receive text messages using your toll-free number only if it is verified.
Verifying a TFN is important for any business because it helps to ensure that the number is not being used fraudulently or illegally.
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Failing to verify your toll-free number may result in your business text messages being delivered to the spam folder or not being delivered at all.
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Toll-free number verification is the process of verifying the ownership and validity of a toll-free phone number within a certain deadline. This process involves filling out a form that comprises standard business-related questions.
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We can help verify your TFN number free of charge and as quickly as possible. Simply get in touch with us, and we'll take care of the rest.
Why choose Falkon SMS?
Choose Falkon SMS for Toll-Free Texting!
Simple yet powerful
Our exceptional texting experience and intelligent SMS features are designed to be user-friendly, catering to both seasoned marketing professionals and beginners.
Fair Pricing
We offer premium features across all our plans at an unbeatable price point. By choosing Falkon SMS toll-free texting, you can save hundreds of dollars and avoid overspending.
Superior Support
Our support teams are just a text message away, and we're committed
to offering you our support services
for any inquiry at zero additional
cost.
Industry-wise use cases of toll-free texting
Toll-Free texting benefits for different industries
Restaurants
Use toll-free texting to allow customers to make reservations, order food, and receive updates on promotions or discounts.
Healthcare
Send appointment reminders, provide medical
advice, and offer support to patients with toll-free texting.
Real estate
Provide property listings, schedule viewings, and communicate with clients to provide better customer service.
Car dealership
Use toll-free texting to allow customers to schedule test drives, ask questions about vehicles, and receive updates on sales or promotions.
Getting started with Falkon SMS
How to set up Toll-Free texting with Falkon SMS
Facilitate your customers to text from anywhere at no cost with Toll-Free texting. With just a few minutes of setup, you can easily text-enable your Toll-Free number and enjoy the benefits instantly.
1. Book a Demo
Let us show you what Falkon SMS can do! Our representative will give you a free demo and show you how to use all the features from scratch.
2. Register
We'll register your toll-free number with Falkon SMS and then, choose the plan that fits your business needs.
3. Install
Take your pick: choose from our desktop, web, or mobile apps, chrome extension, or even MS Teams extension for texting.
4. Kick-off
You're all set up and ready to go! Start texting with your toll-free number and connect with your customers like never before.
Get your Toll-Free number
Toll-free text messaging with Falkon SMS
Falkon SMS
Set up a new
toll-free number
Still not have a toll-free number for your business? Don't worry. We will get you a new number.
Falkon SMS
Text-enable your existing toll-free number
Have a toll-free number but can't send or receive text messages? We will text enable it for you.
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What do you mean by credits?1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
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Can I use my existing landline for texting?Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
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Can I use my existing VoIP number for texting?Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
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Can my customers text my landline number?Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
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Do I need any additional hardware to enable texting?No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
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How do you count messages?We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
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What if I go over my monthly allowance?If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
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I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.