What is Landline texting?
Landline texting is the ability to send and receive texts using a landline number. This allows your business to text with customers using your landline, rather than your own personal number.
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Previously, texting using a landline number was not feasible, potentially causing missed business opportunities. However, that is no longer the case.
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With text-to-landline enabled, give your customers the convenience of texting you on the same number they've been calling you on. All this without any change in your calling.
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This provides customers with an efficient way to communicate with the business. This also enables businesses to respond to customer queries and resolve issues quickly.
Why Text-to-Landline?
Why should you use landline text marketing?
Landline texting has become an integral part of communication to all kinds of businesses.
Here is why you must use landline texting to stay connected with your customers.
98%
With a whopping 98% open rate compared to a low 18-20% for emails, SMS could be a game changer for your business.
36%
Since 36% of the recipients click on a link, SMS marketing leaves you with a better chance to convert your leads.
90%
But that's not it. More than 90% of texts are read within three minutes of delivery. This is your cue to stop using emails!
And this is just the tip of the iceberg. Landline texting unlocks more avenues of opportunities than you can imagine. Want to know more?
With landline vs. without landline
Never miss a business opportunity with landline texting
Are you aware that you are missing out on potential business because your customers cannot reach you via text. With text-to-landline enabled, your customers can reach you, easily and instantly. You will also improve your customer service and boost productivity with the ability to handle multiple text conversations at once. Don't let missed messages hurt your business.
On the other hand, if you enable text messaging on your business landline, you will be able to receive texts from prospects sent to your business landline. This enables you to send a response to the customer's message, subsequently allowing the customer to receive your response. This can lead to a delightful conversation and potentially result in a successful sale.
Without a text-to-landline service, a prospect sends a text to a business. However, since landlines cannot receive SMS, the prospect will not receive a response from the business either. As a result, there will be a lost opportunity for the business.
Superior Service
You have an efficient way to handle the customer queries and resolve them quickly, leading to happier customers and increased customer loyalty.
Benefits of landline texting
Elevate your business with the Falkon SMS
More Customers
Convert more of your leads with features
like shared inbox, group texting, SMS templates, keyword replies, dashboards, reports, and much more.
Enhanced Productivity
With landline texting, businesses can handle multiple text conversations at the same time, improving your overall productivity and efficiency.
Better Reach
Landline texting can level up your brand
and visibility, as text messages are more likely to be read and responded to compared to calls or emails.
Cost-Effective
Text-enabling your landline is affordable compared to calls or emails, making
it an ideal solution for small businesses
with limited budgets.
Convenient
It allows you to text with customers using a single device, eliminating the need to switch between multiple devices or phone numbers.
Features of Landline Texting
Powerful landline texting features that work smart
Our comprehensive landline texting features offer everything you require to establish
and expand your business with confidence.
Group Texting
Sending texts to all the contacts in your groups at once has never been easier. Send a text blast with a single click without any hassle.
Shared Inbox
With the shared inbox feature, you can assign multiple users to any conversation for being prompt in the customer support.
Send Photos and Files
Send all kinds of rich media files,
and documents to your customers
via a simple text message with the
MMS support.
Scheduled Texts
Don’t wait until the last minute. Schedule one-time or recurring text messages in advance and save your time.
Auto Replies
By setting up automated replies, you can ensure your customers are always informed and receive the right responses to their queries.
Message Templates
Accelerate your messaging time and handle queries at ease by creating and using pre-defined text message templates.
Unified Business Number
With our top-notch text-to-landline app, you can seamlessly enable your existing landline phone number, allowing your customers to text you on the same number they've been calling.
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No more juggling multiple numbers or missed messages – just a simple and streamlined way to connect with your customers like never before.
Advanced Security Features
Falkon's landline texting solution comes with advanced security features to protect your messages and ensure the privacy of sensitive information.
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This includes encryption, password protection, and secure data storage, providing businesses with peace of mind and ensuring your communications are secure and protected.
Use Cases of Text to Landline
Do more with your text-enabled landline
Customer Service
Improve customer service by promptly responding to queries, resulting in increased satisfaction and reduced wait times.
Appointment Scheduling
Streamline the appointment
scheduling process for different industries, saving time for both
the business and the customer.
Marketing and Promotion
Increase customer engagement and sales of your business by using targeted text marketing and promotional messages.
Lead Generation
​Expand your customer base and drive growth by using landline texting to connect with potential customers and generate leads.
Order Updates
Make your customers happy by sending them real-time order updates, including confirmations and delivery status.
Internal Communications
Enable seamless and efficient exchanges of important information and updates among your staff and save time for greater productivity.
Industry-wise use cases of landline texting
Loved by All: Tailored for Every Industry
Real Estate Industry
Landline texting is a convenient tool that enables real estate businesses to communicate with clients and prospects in a more timely and effective manner.
Restaurants
Restaurants can enhance customer experience
and improve convenience by offering text message ordering, promotions, and special offers via landline texting.
Healthcare Industry
Healthcare providers can save time and improve patient satisfaction by using landline texting for appointment scheduling, reminders, and other forms of communication.
Insurance Industry
Landline texting can improve customer service and claim processing by enabling them to provide timely updates and quick responses to client inquiries via text message.
Getting started with Falkon SMS
How to set up text-to-landline with Falkon SMS
Elevate your landline texting to a new level with Falkon SMS. With just a few minutes of setup, you can effortlessly enable texting on your landline number.
1. Book a Demo
Our free demo will show you how to use all the amazing Falkon SMS features from scratch.
2. Register
We will register your number with Falkon SMS. You are free to choose the ideal plan for your business needs.
3. Install
Pick your favorite from our desktop, web, or mobile apps, chrome extension, or even MS Teams extension.
4. Kick-off
You're all set up and ready to go! Start texting with your landline and watch the customer engagement soar.
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What do you mean by credits?1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
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Can I use my existing landline for texting?Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
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Can I use my existing VoIP number for texting?Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
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Can my customers text my landline number?Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
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Do I need any additional hardware to enable texting?No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
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How do you count messages?We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
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What if I go over my monthly allowance?If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
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I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.