Loved by businesses across all industries
Restaurant text marketing
All-in-one texting solution for restaurants
Tired of empty tables and lukewarm promotions? It’s time to serve up something fresh! With SMS marketing, you can whip up irresistible offers and dish out updates straight to your customers' pockets. From last-minute deals to exclusive sneak peeks, keep your diners craving more and coming back for seconds.
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Many restaurant owners have reported that text message marketing has helped increase sales, the number of new customers, and customer loyalty.
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So, Turn your restaurant into the hottest spot in town with restaurant SMS campaigns.
Benefits of SMS marketing
Benefits of restaurant SMS marketing software
Instant Communication
Communicate directly with your customers in real-time. Send out immediate updates about special offers, restaurant promotions, events, or even last-minute reservation availability. Stay connected with your customers and keep them engaged with your business. Reach a much larger audience and take advantage of the common habit of people checking their mobile phones frequently.
Increased Reservation Rates
Reduce no-shows and increase the efficiency of your seating arrangements. By sending reservation reminders and confirmations via SMS, you can ensure that your customers show up on time for their reservations. Manage your restaurant’s capacity more effectively and provide better service to your customers.
Environmentally Friendly
SMS marketing reduces the need for paper materials, which aligns with sustainable practices. Reduce the amount of paper waste generated by your restaurant by using text messages to communicate with your customers. This is not only good for the environment but also helps you save money on printing costs.
Increased Customer Loyalty
Regular communication through SMS helps build a stronger bond with your customers, leading to increased loyalty and repeat visits. Make your customers feel valued and appreciated by sending personalized messages to your customers. Create a positive image of your restaurant in their minds and encourage them to visit your place more often.
Text marketing use cases
How to use SMS marketing for restaurants and cafés
Event Promotions
Hosting a live music night or a chef’s special event? Give your customers a heads-up with a fun, engaging text. With mobile marketing for restaurants, you can fill your venue and create a buzz that has everyone talking.
Reservation Reminders
No-shows? Never again. Send out reservation reminders that make your customers feel like VIPs. A simple “Your table’s waiting for you at 7 PM!” text not only confirms their booking but also keeps your restaurant top of mind.
New Menu Introductions
Rolling out a new dish? Let your loyal customers be the first to know! A quick SMS with a mouth-watering description or picture is all it takes to create buzz and get those taste buds tingling. Text message marketing for restaurants has never been tastier!
Feedback & Surveys
Want to know what your diners really think? A quick SMS survey right after their meal can give you valuable insights—and show your customers you care. Plus, it’s a great way to improve and keep those 5-star reviews rolling in.
Flash deals & happy hours
Got a slow Tuesday? No problem! Send out a quick text about your secret happy hour or a flash deal, and watch those tables fill up faster than a rush hour at your drive-thru. With restaurant SMS marketing, you can turn any day into a busy day.
Loyalty Programs
Who doesn’t love freebies? Reward your regulars with special discounts or a free dessert after their 5th visit. By integrating SMS with your loyalty program, you keep customers coming back for more—and you don’t even need to break out the confetti.
SMS marketing features
Improve restaurant communication with these powerful SMS features
Group Texting
Segment your customer base and send tailored offers or event notifications to specific groups. It can be used to promote special events, new menu items, or discounts.
SMS templates for restaurants
Text marketing templates for cafés and restaurants
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What do you mean by credits?1 message = 1 credit. Message includes incoming and outgoing SMS. 1 MMS = 2 credits.
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Can I use my existing landline for texting?Absolutely! You can text enable your existing landline number any day without any change in your current voice plan. You can even text enable your 10-digit VoIP number as well.
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Can I use my existing VoIP number for texting?Yes, you can. You can text enable your VoIP number in seconds and can use it for your communication.
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Can my customers text my landline number?Absolutely! Using Falkon SMS, you can send and receive messages with your landline number.
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Do I need any additional hardware to enable texting?No. You don't need to buy any additional hardware to text. You just need a desktop/laptop through which you can text.
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How do you count messages?We use credit system to count messages. 1 credit = 1 outgoing message/1 incoming message. Message can either be a text/MMS.
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What if I go over my monthly allowance?If you reach your monthly allowance, your outgoing and incoming messages will be stopped. You can send and receive messages again if you recharge with an add-on/wait till the next month for renewal.
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I have multiple phone numbers and want to text-enable them. Can I do it using Falkon SMS?Yes. You can keep multiple phone numbers under a single organization using Falkon SMS.