Built for Regulated Industries
The Business Texting Platform Regulated Industries Trust
Built to the highest compliance standards. So, whether you're in healthcare, legal, finance, or any other industry, you get secure AI-powered messaging from your existing numbers. No new hardware. No number changes.
SOC 2 Type
HIPAA Ready
SEC Compliant
10DLC Guided
Trusted by Regulated Businesses across North America
Regulated Industries
Built for the industries where
compliance is non-negotiable
Standard SMS tools put your business at risk. Falkon SMS is engineered for the specific regulatory requirements of your industry so you can communicate confidently.
HIPAA-Ready Patient Communication from Your Existing Number
Your patients already text. The problem is where those messages end up — personal phones, unencrypted apps, and scattered inboxes. Falkon SMS puts every patient conversation in one secure, compliant place.
HIPAA-compliant messaging + signed BAA
Every message encrypted in transit and at rest. Business Associate Agreement included in Pro. No extra paperwork.
Reduce no-shows with automated appointment reminders
Two-way SMS confirmations sent from your clinic's existing number cut missed appointments by up to 40%. Patients reply YES or request a reschedule directly.
Secure file sharing for patient documents
Send lab results, intake forms, and care instructions via expiring secure links. Never through personal email or unprotected channels.
Secure Chat for patients who prefer a private environment
When a patient isn't comfortable sharing sensitive info over regular SMS, send them a Secure Chat link. They set a PIN, access a private encrypted session, and the conversation stays fully protected. No app download needed.
Full audit trail for every conversation
Every message is logged, timestamped, and searchable. Know who sent what and when in seconds.
Falkon AI Engine
Your Workflow Copilot,
Not Just a Chatbot.
Falkon AI is embedded directly into your messaging workflow. It doesn't just chat. It assists your team by drafting compliance-safe responses based on your internal knowledge, trained on your own documents and policies.
Falkon AI Features
Smarter SMS,
Happier Customers.
AI-powered messaging that helps your team say the right thing, every time with faster replies and warmer conversations.
Rephrase Text
Instantly adjust tone to sound more professional, friendly, or urgent with one click.
Conversation Summaries
Condense long conversation histories into concise, actionable bullet points instantly.
Sentiment Detection
Detect client emotion in real-time to prioritize frustrated users before a complaint becomes a compliance event.
Security
Built Security-First for
Regulated Industries
We don't just add security as a feature. Falkon SMS is architected from the ground up to meet the strictest compliance standards, so your team communicates without ever second-guessing the risk.
Encrypted Business SMS
End-to-end encryption for all external messages ensuring data integrity in transit and at rest.
Secure File Sharing
Share sensitive documents via secure links with expiration dates and access controls. No email attachments, no exposed PHI.
Role-Based Permissions
Granular access controls to ensure staff only see conversations relevant to their role. Full admin oversight.
Automated Archiving
Automatic, tamper-proof retention of all message logs to meet regulatory requirements such as SEC, HIPAA, FINRA, and more.
Immutable Audit Trails
Comprehensive, tamper-proof logs of every message sent, received, and deleted for full accountability.
Controlled Access
Strict identity verification protocols to prevent unauthorized access to client or patient data at every level.
Secure Chat
When patients or clients aren't comfortable sharing sensitive information over regular SMS, send them a Secure Chat link. They set a PIN, open a private encrypted session, and hold the conversation in a fully protected environment.
.webp)
We Handle 10DLC Compliance for You
10-Digit Long Code (10DLC) registration is required by US carriers for business texting and getting it wrong means your messages don't deliver. Our team manages the entire registration process on your behalf. You focus on your business; we make sure your texts reach their destination every time.
For Every Business
Works for Any Industry, Any Team
The same platform regulated industries rely on for compliance is available to every business that wants faster, smarter client communication.
Appointment Reminders
Reduce no-shows with automated two-way SMS confirmations. Works for clinics, salons, consultants, and any appointment-based business.
Customer Support
Let customers reach you on the channel they actually use. A shared team inbox means anyone can respond — no missed messages, no lost context.
Lead Generation
Capture inbound leads via keyword auto-responses and start conversations instantly, before they move on to a competitor.
Mass Marketing Blasts
Send bulk SMS campaigns to up to 2,000 contacts per blast with 98% open rates. Promotions, product launches, and re-engagement, all from your existing business number.
Internal Comms
Reach your team instantly for urgent updates, shift scheduling, and company announcements, without relying on everyone checking email.
Review Requests
Boost your online reputation by automatically asking for feedback after a service or interaction, when the experience is still fresh.
Whatever your industry, the same platform.
Built to compliance standards that exceed what most businesses even need, which means every Falkon SMS customer gets enterprise-grade security by default.
For Every Business
Text-Enable Any Business Number
Keep your existing voice providers and numbers. We simply add SMS capabilities on top. No porting, no new hardware, no disruption to your phone system.
Landline Numbers
Text-enable your existing office landline, the number already on your website.
Toll-Free (800)
Add SMS to your 1-800 or toll-free number for high-volume inbound patient or client texts.
VoIP Direct Routing
Works with any VoIP provider. Keep your current system and add texting alongside it.
Microsoft Teams Numbers
Text-enable your Teams Direct Routing numbers, a capability most SMS platforms don't offer.
Falkon AI Engine
Deeply Integrated Where You Work
Stop switching apps. Send SMS and share files directly from the platforms your team already uses all day, without breaking your existing workflow.
Microsoft Teams
Native app integration for sidebar messaging. Text clients directly from Teams.
Cisco Webex
Embedded SMS within your Webex workflow. No context switching.
Clio
Sync messages directly to client matters. Every text becomes part of the file.
Chrome Extension
Text from any CRM or web page with one click. No tab switching required.
Falkon AI Engine
More Than Just
Business Texting
See why regulated enterprises choose Falkon over standard SMS marketing tools.
Feature | Falkon SMS | Standard SMS Tools |
|---|---|---|
AI Trained on Internal Documents | ✓ | ✕ |
Compliance & Immutable Audit Trails | ✓ | ✕ |
Secure File Sharing with Expiring Links | ✓ | ✕ |
Microsoft Teams Integration | ✓ | ✕ |
HIPAA / FINRA Compliance + Signed BAA | ✓ | ✕ |
Text-Enable Existing Business Numbers | ✓ | - |
Mass Marketing Blasts (up to 2,000 per send) | ✓ | ✓ |
Customer Success Story
"Falkon SMS has transformed how we communicate with our clients. The ability to use our existing business number for texting is a game-changer. Our clients appreciate the convenience, and we've noticed a significant improvement in our communication efficiency."
Monique Johnson - Partner, Monarch Law
98%
SMS open rate vs. 20% for email.
40%
Reduction in missed appointments
Day 1
Our team handles onboarding end to end
0
New hardware or number changes needed
Ready to see the difference?
Test drive Falkon SMS today.
No fees, no hardware changes, no setup charges. Our team handles onboarding, 10DLC registration, and everything you need to start texting.
No strings attached · No credit card required.